Computer Repairs Melbourne

Zoho Assist is a cloud-based remote support software that helps you to establish a secure connection with a remote desktop. Remote computers can be located anywhere through attended remote support sessions without any prior installation and manage remote computers through unattended remote access sessions anytime. It can also access Android devices and support from mobile devices.

Yes, it is secure. All transmissions take place through Industry Standard Security using SSL/256-bit AES encryption protocols. This is the same standard used in Online Banking and Payment transactions.

Yes, customers can terminate the remote session by clicking on the 'stop sharing' button from the Customer Console.

No, there is no need to pre-install any software. You will be prompted to run a light-weight application, when you accept our invitation to join a session.

You need to install a run-time application on your computer after accepting the invitation. You can revoke remote control or screen sharing whenever you wish during the remote session. Either you or the technician can uninstall the application once the attended session is over. In case of Unattended Access, the application gets installed as a service and remains in the remote computer until you choose to remove it.

No, our remote access software works with the security settings through outbound HTTPS/SSL connections. Hence it will neither alter firewall, proxy nor NAT settings.

• TV or Speakers - Setup Google chromecast, Apple TV, Sonos peakers, etc.
• Data backup and recovery.
• Priners.
• Privacy and Security - Example Facebook privacy settings, identity protection.
• Phone setup - iPhone or Android.

For any other technical help, give us a call on 0438 003 352.